Cancellation Fees

I need to cancel a walk, is there a fee?

Cancellations within 24 hours of your walk schedule will incur a $5 cancellation fee and $25 for Overnight Services. 

What if it's more than 24 hours?

Cancellations more than 24 hours in advance do NOT incur a cancellation fee.

How do I cancel a service/walk?

  • Open the Main Menu from the top left of the home screen โ†’
  • Tap "Schedule" โ†’
  • Tap on the date with the specific service you'd like to cancel โ†’
  • On the service details screen, scroll down, and tap "Cancel"
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