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Cancellation Fees
What is the fee for canceling a service?
Cancellations will incur the following fees:
- $5 for Walks or Drop-Ins within 24 hours of the service
- $10 for In-Home Trainings within 24 hours of the service
- $40 for Overnight Services with an assigned Pet Caregiver
How do I cancel a service/walk?
- Open the Main Menu from the top left of the home screen →
- Tap "Schedule" →
- Tap on the date with the specific service you'd like to cancel →
- On the service details screen, scroll down, and tap "Cancel"
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