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Cancellation Fees

What is the fee for canceling a service?

Cancellations will incur the following fees:

  • $5 for Walks or Drop-Ins within 24 hours of the service
  • $10 for In-Home Trainings within 24 hours of the service 
  • $40 for Overnight Services with an assigned Pet Caregiver

How do I cancel a service/walk?

  • Open the Main Menu from the top left of the home screen →
  • Tap "Schedule" →
  • Tap on the date with the specific service you'd like to cancel →
  • On the service details screen, scroll down, and tap "Cancel"
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