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Wag! Health

What is Wag! Health?

Wag! Health connects you to a credentialed veterinary professional right from your smartphone. You can book a live consultation with a veterinary professional from the comfort of your home! The Wag! Health icon will appear on the home screen of your Wag! App. From there, you can book a live consultation. If you are a Wag! Premium Subscriber, there is no charge for live consultations. 

Note: In the event of an emergency, we recommend seeking the immediate attention of your local veterinarian. 

How long is the wait to chat with a veterinary professional?

The wait time is typically about 5 minutes for a live consultation. This wait may be longer during peak hours.

Note: In the event of an emergency, we recommend seeking the immediate attention of your local veterinarian. 

Who will I speak to when I book a vet chat?

Credentialed veterinary professionals are available 24/7 via the "Vet Chat" tile on the Wag! app. You may be connected with either a veterinary doctor or a veterinary technician. Both DVMs (doctors of veterinary medicine) and LVT/RVT/CVTs (veterinary technicians) complete extensive schooling, training, and testing to receive their credentials and are equipped to assist with non-emergent veterinary concerns via the Wag! app.

 

The Wag! Health services you receive from pet experts on the Wag! platform are not intended to establish or replace a veterinary client-patient relationship. There are potential risks associated with the use of these services. When using the Wag! Health services, you understand the additional risks and waive any liability to Wag!. If your pet is experiencing an emergency or has an urgent medical need, you should visit an emergency room or contact your primary veterinary clinic immediately.

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