How much does it cost to book services through Wag!?
Pet Caregivers using Wag! set their own rates, so pricing may vary by region and by Pet Caregiver. If you are booking with a past or preferred Pet Caregiver, their rates can be found on their public profile, which you can view under the "Past Caregivers" tab on the Wag! app. If you're new to the platform, rates will be displayed at the bottom of the screen during booking. Tips are not included in posted pricing.
How do I tip my Pet Caregiver?
When a service has been completed, you will be able to review your pet's Report Card, rate your Pet Caregiver, and add a tip.
What is a Booking Fee?
Wag! charges a $2.99 booking fee for Walks, Drop-Ins, and Trainings while Overnight Care schedules incur a $14.99 booking fee. Please note that you will only be charged a single booking fee if you book a recurring or multi-day schedule. There are no booking fees for Wag! Premium subscribers. Booking fees are non-refundable.
Do I pay the same if my Pet Caregiver I selected cancels?
If your Pet Caregiver requests to cancel, Wag! will search for another Pet Caregiver near you to complete the service as originally scheduled. You will pay the same amount for the service.
Can a Pet Caregiver change their pricing after I accept their bid?
No, Pet Caregivers are unable to change their price bid once you have confirmed the service.