Does Wag! offer gift cards?
While physical gift cards are not available, you can purchase Wag! Gifts to be delivered electronically to your friends and family! Wag! Gifts can be redeemed for any Wag! service, including Walks, Overnight Care, Training, Drop-Ins, and digital Veterinary Care, just like a gift card.
What are Wag! Gifts?
Wag! Gifts are pre-purchased credits that can be delivered to friends and family and applied toward any Wag! Service. Wag! Gifts are available in $25, $50, $100, $250, and $500 amounts.
How do I purchase a Wag! Gift?
Wag! Gifts must be purchased online at wagwalking.com/gift-card. Just enter the recipient’s details, add the amount of credits you’d like to purchase, and tap “Submit!”
Are Wag! Gifts available in custom amounts?
No, custom amounts are not available.
Can I use my Wag! Gift toward any service?
Yes! Wag! Gifts can be redeemed for any Wag! service, including Walks, Overnight Care, Training, Drop-Ins, and digital Veterinary Care. Wag! Gifts cannot, however, be used to pay a Pet Caregiver’s tip. Tips will be charged to the credit or debit card on file.
Can I schedule a Wag! Gift to be delivered on a certain date?
Yes! You can choose the delivery date when purchasing.
Why didn’t my recipient receive my Wag! Gift?
Please have the Gift recipient check their spam folders. If they are still unable to find the Gift using the email address you provided to Wag!, email email@example.com so we can confirm their email address and re-issue the credit if necessary.
I used my Wag! Gift but I was still partially charged for a service.
Please keep in mind that tips cannot be paid using Wag! Gifts. Any tip amount applied to a service will be charged to the credit card on file.
Can I get a refund for my Wag! Gift?
Gift Cards may not be sold, copied, modified, transferred, reloaded, returned, or redeemed for cash, as stated in the Wag! Gift Card Terms and Conditions.