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Payment Discrepancies

When is the pay cycle?

The pay cycle is Tuesday through Monday and payments are issued on Friday. For all walks completed on or after Tuesday, payment will appear in the following pay cycle.

What do I do if I'm missing a payment or a tip?

If there are any issues with your payments, please submit a Payment Discrepancy form. If you do not know the Walk ID, enter "0."

The service was for multiple pets, but I was only paid for one; how do I get this corrected?

If you completed a service for two dogs but believe you were only paid for one, please submit a Payment Discrepancy form. If you do not know the Walk ID, enter "0."

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