Drop-in’s are when the Pet Care Provider comes to the Pet Parent’s home to check in on the pup. Drop-in’s last 20 minutes and during that time, the Pet Care Provider will check in on the pup. This check-in may include taking the pup out for a bathroom break (if this is something that is decided based on the agreement between the Pet Care Provider and the Pet Parent). In the event a Pet Parent would like the Pet Care Provider to stay longer than 20 minutes, it is recommended the Pet Parent books a 30 or 60-minute walk in the app, and leaves explicit instructions for the Pet Care Provider around the type of service they’d like their pup to receive.
This service is available for pups of all ages, including those that are 6 months old or younger and are up-to-date with shots and vaccines. For safety, please note that for dogs under 6 months old, there is no outdoor activity permitted while engaged in this type of service, including the Pet Parent's yard. Pet Parents must indicate if the pup is 6 months or younger when booking this service. If a walk is booked for a pup that is 6 months or younger, the Pet Care Provider will spend the entire length of the service playing with the pup inside the home.