Services

Drop-In's

Drop-In's Defined

Drop-in’s are when the Pet Care Provider comes to the Pet Parent’s home to check in on the pup. Drop-in’s last 20 minutes and during that time, the Pet Care Provider will check in on the pup. This check-in may include taking the pup out for a bathroom break (if this is something that is decided based on the agreement between the Pet Care Provider and the Pet Parent).  In the event a Pet Parent would like the Pet Care Provider to stay longer than 20 minutes, it is recommended the Pet Parent books a 30 or 60-minute walk in the app, and leaves explicit instructions for the Pet Care Provider around the type of service they’d like their pup to receive.

This service is available for pups of all ages, including those that are 6 months old or younger and are up-to-date with shots and vaccines. For safety, please note that for dogs under 6 months old, there is no outdoor activity permitted while engaged in this type of service, including the Pet Parent's yard.  Pet Parents must indicate if the pup is 6 months or younger when booking this service. If a walk is booked for a pup that is 6 months or younger, the Pet Care Provider will spend the entire length of the service playing with the pup inside the home.

Walks

One-Time Walks

One-time walks are a one-time commitment of either 20, 30, or 60 minutes. These walks are a great option for walkers who have a changing schedule. It’s important to note that owners may request more than one “one-time” walk per week. In this instance, you’ll see which days the owner has requested their pup to be walked, with the “One-Time” label underneath the time and walk length. This means these walks are only for the upcoming week, not a request for a recurring schedule.

In the walk feed, the walk type will be noted below the requested time and walk length. There you will see whether it is a one-time walk, on-demand walk, or recurring walk.

To view the walks available in your area, click here.

On-Demand versus Scheduled

Within the one-time walk category, there are scheduled walks and on-demand walks. Scheduled walks are walks that are set for a specific time in the future. These can range from a few hours in advance to days in advance and can be multi-day requests. On-demand walks function exactly the same as scheduled walks but are scheduled within the next 30 minutes or less. These ASAP walks are a great option for new walkers as you have the opportunity to meet a bunch of different pups in the area! Many walkers build out their walk schedule with a combination of all walk types to fit their availability!

Recurring

Recurring walks repeat each week on the same day(s) and time(s). These walks typically require a commitment of 3+ months and allow walkers to keep a consistent schedule.  Many walkers love this option, as they really get to know the dog. Many walkers build out their schedule with a combination of recurring walks and one-time walks, so they can serve as many pups as they can!

In the event you’re unavailable for a walk in your recurring schedule, you can request a cover. Many walkers recommend submitting a request two weeks in advance to give ample time to find a cover and help ensure the pet parent is receiving the quality of service he or she expects.

Note on Puppies

Pet Parents must indicate their pup is 6 months or younger when booking a service. *For safety, please note that there is no outdoor activity permitted for puppies 6 months or younger, including the pet parent’s yard.*  In the event, a Pet Parent books a walk for their puppy who is 6 months or younger, the walk will turn into a Check-in visit where you, the Pet Care Provider, will spend the entire length of the walk playing with the pup inside the home

Boardings

Boarding Defined

Boarding is when the dog(s) stay overnight in your home, whereas sitting takes place at the owner’s home. During the day, pet care providers will keep the pup company and take care of them, including feeding them, taking them out for regular potty breaks, and having playtime. Owners can also request their pup to be picked up and dropped for an additional fee.

Pet care providers can come and go during the day, do errands, but they are encouraged to be with the pup as much as possible, not leave for too long and take the pup out to go to the bathroom when needed. They may also send updates through the app throughout the day, which many owners appreciate very much. Also, pet care providers can only do one boarding or sitting at a time.

While pet care providers can only have one boarding or sitting at a time, they can still schedule walks on Wag! during these dates, keeping in mind the boarding or sitting pet parent’s expectations for time spent with their dog.

Sittings

Sitting Defined

Sitting is when you stay with the pup at the owner’s home, whereas boarding takes place at your own home. During the day, pet care providers will keep the pup company and take care of them, including feeding them, taking them out for regular potty breaks, and having playtime.

Pet care providers can come and go during the day, do errands, but they are encouraged to be with the pup as much as possible and not leave for too long and to take the pup out to go to the bathroom when needed. They may also send updates through the app throughout the day, which many owners appreciate very much. Also, pet care providers can only do one boarding or sitting at a time.

While pet care providers can only have one boarding or sitting at a time, they can still schedule walks with Wag! during these dates keeping in mind the boarding or sitting pet parent’s expectations for time spent with their dog.

Note on Puppies

Pet Parents must indicate their pup is 6 months or younger when booking a service. *For safety, please note that there is no outdoor activity permitted during the sitting service for puppies 6 months or younger, including the pet parent’s yard.*  

Daycare

Daycare Defined

Daycare is when the dog(s) stay during the day in your home. During the day, pet care providers will keep the pup company and take care of them, including feeding them, taking them out for regular potty breaks, and having playtime. Daycare services can be requested to start as early as 6 am and end as late as 10 pm. Owners can also request their pup to be picked up and dropped for an additional fee.

Pet care providers can come and go during the day, do errands, but they are encouraged to be with the pup as much as possible and not leave for too long and to take the pup out to go to the bathroom when needed. They may also send updates through the app throughout the day, which many owners appreciate very much. Also, pet care providers can only do one Daycare service at a time.

Pet care providers can still schedule walks with Wag! during a daycare appointment, keeping in mind the pet parent’s expectations for time spent with their dog.

Wag! Tag

Wag! Tag - Dog Finder FAQs

What is a Wag! Tag?

Wag! Tag is a smarter dog ID tag that offers an extra extra level of safety and security. Each Wag! Tag is linked to an online profile with the dog’s most important info, like health and vet history, emergency contacts, and more. Learn more at https://tag.wagwalking.com/.

I’ve found a dog with a Wag! Tag, what should I do?

Scan the backside of the Wag! Tag with a smartphone camera or QR reader app. This will pull up the dog’s detailed profile info, complete with emergency contacts, any behavioral notes, drop-off locations, and more. We recommend trying all included phone numbers and email addresses until you’re able to coordinate a safe return.

I'm a walker with Wag! and I've received a Wag! Tag alert, what should I do?

If you are in the area of a missing dog's last known location, you may receive an SMS alert so you can be on the lookout. If you find a missing dog with a Wag! Tag, scan the QR code to view the dog's profile. Reach out to the dog's emergency contacts listed in their profile to coordinate a safe return (no need to contact Wag!).

What if the pet parent doesn’t answer?

After you’ve tried all contacts listed in the dog’s profile, check for drop-off notes — like a veterinarian or other listed address. We also suggest posting on social media to help get the word out.