There are many ways you might enter a pet parent’s home. The most common is through a Wag! Lock Box, but pet parents might also use a non-Wag! branded lock box, place the key in a secure/hidden location, leave the key with a doorman, or someone might be home. Once you confirm you’re on your way to a walk, you’ll be able to view the home access information. This information can be found on the Android app by clicking on the “key” icon near the bottom on your screen, or on the iOS app by tapping the “Notes & Access” notepad.
Being cautious when entering a home and always respecting the pet parent’s privacy are important to ensure safety and privacy.