How Wag! Works

Why Join Wag!?

Wag! offers you the chance to work with dogs on a daily basis while making money. While walking with Wag!, you’re able to set your own schedule, spend time outdoors, and exercise, all while hanging out with playful dogs and putting your knowledge and experience with dogs to work. What could be better?

Walker Sign-Up Process

  

Make Money with Wag!

The amount of money you make per walk varies based on location and walk length. On average, a walker will currently make $12 + tip for a 30-minute walk. For a boarding or sitting service, the current base pay per night is $26. Any tips go 100% to you.

If a Pet Parent has more than one dog, you will receive an "Additional Dog Fee" of at least $5 per additional dog, depending on the service.

Additionally, you’ll be able to see the payout per walk before requesting and agreeing to the walk. This ensures transparency before you commit to a service.

General Information

Wag! makes safety a priority for all dogs, Pet Caregivers, Pet Parents and others on the Platform. Vaccinations help prevent dog diseases, aid in avoiding costly treatments for animal illnesses and even prevent the spread of certain diseases to humans. Wag! maintains a strict Vaccination Policy prohibiting unvaccinated dogs on the Platform. This means that in order to be eligible to receive a Service (walk, drop-in, boarding, sitting or grooming), each dog must have the following up-to-date shots and vaccines: DA2PPV, Bordetella, and Rabies.  Your veterinarian may also recommend others specifically relevant to your dog.  In addition, for areas that have a high incidence, Wag! also recommends the flu vaccination.

Approved Walkers

Stride

What is Stride?

Wag! has partnered with Stride to provide Pet Caregivers with health and financial resources during the COVID-19 pandemic and beyond. For any questions about Stride and any of its offerings, please visit their help center directly.

 

What can Stride provide assistance with?

  • Stride can provide information and assistance in understanding the CARES Act, COVID-19 financial support and relief, and general tax information for the gig economy worker. To learn more, visit COVID-19 Financial Support
  • Stride provides resources to make it as easy as possible for gig economy workers when it comes to purchasing health, dental, vision, and life insurances. To learn more about your eligibility, click here.
  • Information regarding your eligibility for unemployment during the COVID-19 pandemic and how to navigate Pandemic Unemployment Assistance (PUA).
  • For more information on the ways Stride can help, check out our Wag! + Stride COVID-19 Resource Guide.

 

Please note that your use of Stride, a third-party resource, is completely voluntary and at your discretion. Wag! does not provide any financial or health benefits nor endorse any providers, and any and all resources are provided by third parties via Stride. For any questions about Stride and any of its offerings, please visit their help center directly.

Downloading the Walker App

How do I download the app?

Once you are approved to begin using the Wag! platform, you will receive a download link via email or you can download it to your mobile device by clicking here. Create your login and password using the instructions below. Please note that this app is different from the pet parent app that you can find in the App and Google Play stores.

I got a new phone or I deleted the app and need to re-download it. Where do I get the link to download it?

If you have previously logged in to the Walker app and are still active on the platform, you can download the walker app by clicking here on a mobile device.

 

iOS Users

Note: iOS users will see a pop up that indicates the app is 'untrusted' - this is normal due to our app being private. Don't worry, our app is safe to download. Here are instructions to bypass this message:

How to bypass the Untrusted Developer message: 

  1. Go to Settings.
  2. Tap on General.
  3. Tap Profiles or Profiles and Device Management 
  4. Tap ¨WAG LABS INC¨ in the Enterprise App section.
  5. Tap to trust.
  6. Tap to confirm.

Android Users

Note: Android users may need to enable "Install unknown apps" in the device settings - this is normal due to our app being private. Don't worry, our app is safe to download. Here are instructions to bypass this message:

How to bypass the "Install unknown apps" message: 

  1. Open the downloaded app
  2. Observe a "Install unknown apps" pop up
  3. Select the "settings" option on the pop up
  4. Toggle the "Unknown apps" setting on from the device settings or the app settings (location of setting varies by device)
  5. Finish installing the app 
Employment Verification

Because Wag! pet caregivers are independent contractors and are not Wag! employees, we cannot provide any letters or proof of employment. Some pet caregivers have printed their payments from Stripe to show proof of payment as independent contractors.

How to request a walk

Once signed into the app, you’ll be able to see the Walk Feed, where you can view all available walks in your area. For each walk, you’ll find the name of the dog and, usually, a picture, the time of the walk, length of the walk, and whether it’s an On-Demand, One-Time, or Recurring Walk. Additionally, you’ll be able to see approximately how far the walk is from you, and what your payout for the walk will be. When you see a walk you’d like to request, simply click the “Request” button, and we’ll text you if you’re confirmed for that walk.

Once you receive a confirmation text for the walk, it’s time to prepare for your first walk!

Requesting a Boarding/Sitting

Once signed into the app, you’ll be able to see the Walk Feed with a list of all available boardings and sittings in your area. For each boarding and sitting, you’ll be able to see the name of the dog and, usually, a picture, and the time and length of the boarding or sitting. Additionally, you’ll be able to see approximately how far away the sitting is from you, and what your payout for the boarding or sitting will be. When you see a boarding or sitting you’d like to request, simply click the “Request” button, and you’ll receive a text once you’re confirmed for that service.

Once you have received a confirmation text about the service, it’s time to prepare for the boarding/sitting!