In the event you’re unable to complete your walk, you may request a cover through the app. Requesting a cover cancels your walk and makes it available for another walker to accept. While we understand you may need a cover on a rare occasion, repeated use of covers may affect future opportunities to request walks. More importantly, it results in a poor experience for the pet parent and pup.
To request a one-time walk cover, navigate to your "Booked Walks" page and click on the schedule you’d like to cover. From the pop up, select “Request a Cover” then proceed through the flow.