Home Access/Lockbox

Home Access/Lockbox

Preparing Your Home

Home Access Method

Ensure that you have a method in place for your pet caregiver to be able to get into your home. Your home access method could be via a Wag! Lock Box, doorman, or any other reliable method you’d like! It’s important that whichever method you choose, you make sure that all your information is up to date on the “How to Get In” screen when booking any service, especially if you alternate between booking walks at your home and office or have recently moved. This will allow for a seamless experience for you, your pet caregiver, and your pup.

What if something happens to my home?

In the very unlikely event your home incurs any damage as a direct result of Wag!’s negligence, Wag! carries a $1,000,000 liability insurance policy.

Wag! Lockbox

What is a Wag! Lockbox

Wag! will send lockboxes to pet parents who request them. Maintaining the lockbox is the pet parent’s responsibility. Here are some tips:

  • Where possible, please limit direct exposure to the elements
  • Place the lockbox where it’s protected from damage
  • Cover the lockbox in cold weather to keep it from freezing shut
  • Please don’t put your only set of house keys in the lockbox

Please use the lockbox at your own risk. Wag! is not liable for any loss, claim or damage of any kind incurred as a result of your use of the lockbox.